The First People's Hospital of Hangzhou

The First People's Hospital of Hangzhou: A Century of Legacy, Crafting Dreams to Build a “Nationally Leading, Internationally Renowned” Modern General Hospital

I. Hospital Profile

The First People's Hospital of Hangzhou stands as one of Hangzhou's oldest Western medicine hospitals. Founded in 1923 by French Catholic nuns as “Ren'ai Hospital,” it has evolved over a century into a large-scale Grade A tertiary general hospital integrating medical care, teaching, research, prevention, health preservation, and rehabilitation. It serves as an affiliated hospital of Zhejiang University School of Medicine and the Fourth Clinical Medical College of Zhejiang University of Chinese Medicine. It also serves as the core institution of the Hangzhou Medical Group.

The hospital operates under a “multiple campuses” layout to serve the entire city, forming a development pattern of “main campus leadership and specialized excellence”:

• Hubin Campus (Main Campus): 261 Huansha Road, Shangcheng District, Hangzhou. Located in the city's core central business district, it offers top-tier comprehensive diagnostic and treatment capabilities.

• Wushan Campus (Hangzhou Cancer Hospital): 395 Yan'an Road, Shangcheng District, Hangzhou. Focuses on precision cancer diagnosis and treatment, serving as the designated unit for Hangzhou Cancer Center;

• Chengbei Campus (Hangzhou Maternity Hospital): 2999 Moganshan Road, Gongshu District, Hangzhou. Specializes in obstetrics, gynecology, and pediatrics; designated as Hangzhou's High-Risk Pregnancy Treatment Center;

• Zhijiang Campus: 369 Zuantang Road, Xihu District, Hangzhou. Leveraging innovation resources from Binjiang High-Tech Zone, prioritizes advanced medical services and international healthcare.

The hospital's total floor area exceeds 800,000 square meters, with over 3,500 open beds. It handles more than 7 million outpatient and emergency visits annually, employing over 7,000 medical and research staff. Among them, over 1,000 are senior-level specialists, and more than 150 serve as doctoral or master's advisors. Its comprehensive strength consistently ranks among the top three in Zhejiang Province and within the national top 100 hospitals (Ranked 89th nationally in the 2023 Fudan University China Hospital Rankings).

II. Technological Advantages: Innovation-Driven, Safeguarding the Frontline of Life

The First People's Hospital of Hangzhou pursues a technological development strategy centered on “precision, minimally invasive techniques, and intelligent solutions.” It has established significant strengths in critical care, comprehensive cancer treatment, and cardiovascular/cerebrovascular disease management, with multiple technologies filling provincial gaps:

• Minimally Invasive and Robotic Surgery: As one of Zhejiang's first hospitals to introduce the Da Vinci Xi surgical robot, it has performed over 12,000 robotic procedures covering complex surgeries like prostate cancer radical resection, heart valve repair, and gynecological tumor removal—offering minimal trauma and rapid recovery.

• Precision Cancer Diagnosis and Treatment: Leveraging the Wushan Campus (Municipal Cancer Hospital), the hospital has established a comprehensive “screening-diagnosis-treatment-follow-up” management system. It offers genetic testing, targeted therapy, and immunotherapy for common cancers like lung, breast, and colorectal cancers. Multidisciplinary Team (MDT) consultations cover over 90% of cancer patients.

• Critical Care: The Emergency Medical Center at Hubin Campus serves as the designated “Zhejiang Provincial Emergency Medicine Quality Control Center.” Equipped with advanced technologies, including ECMO (Extracorporeal Membrane Oxygenation) and intra-aortic balloon pump (IABP), it treats over 20,000 critically ill patients annually with a severe trauma survival rate exceeding 90%.

• Cardiovascular and Cerebrovascular Interventional Therapies: The Department of Cardiovascular Medicine performs complex coronary interventions, radiofrequency ablation for arrhythmias, and pacemaker implantations, conducting over 8,000 procedures annually. The Department of Neurosurgery leads provincially in minimally invasive cerebrovascular surgeries, including cerebral aneurysm clipping and cerebral vascular malformation resection.

III. Leading Specialties: Discipline-Driven Excellence, Polishing Our “Golden Calling Card”

The hospital's discipline development adheres to a strategy of “strengthening specialties while maintaining comprehensive capabilities.” It boasts multiple national and provincial key disciplines and clinical key specialties, including:

• National Key Specialty (Under Development): Oncology (based at Wushan Campus, specializing in precision treatment for lung cancer and breast cancer);

• Provincial Key Disciplines: Cardiovascular Medicine (coronary intervention, structural heart disease), Obstetrics and Gynecology (high-risk pregnancy management, assisted reproductive technology), Neurology (cerebrovascular disease prevention and treatment), Emergency Medicine (critical care);

• Provincial Key Clinical Specialties: Orthopedics (joint replacement, minimally invasive spine surgery), Urology (laparoscopic surgery, comprehensive prostate cancer treatment), Radiology (imaging, diagnosis, and interventional therapy), Pathology (molecular pathology diagnosis);

• Municipal Key Disciplines: Pediatrics (Neonatal Critical Care, Pediatric Respiratory Medicine), Ophthalmology (Phacoemulsification for Cataracts, Myopia Correction), Anesthesiology (Visualized Anesthesia, Enhanced Recovery After Surgery), Rehabilitation Medicine (Neurological Rehabilitation, Postoperative Rehabilitation).

IV. Departmental Structure: Comprehensive Lifecycle Healthcare

The hospital maintains a complete departmental structure covering full lifecycle medical services from prevention to rehabilitation:

• Clinical Departments: Internal Medicine (Respiratory and Critical Care Medicine, Gastroenterology, Endocrinology, Nephrology, Rheumatology and Immunology), • Surgery (General Surgery, Cardiothoracic Surgery, Neurosurgery, Orthopedics, Urology), • Obstetrics and Gynecology (Gynecology, Obstetrics, Reproductive Medicine Center), • Pediatrics (Neonatology, Child Health Care), • Ophthalmology, • Otolaryngology-Head and Neck Surgery, • Dentistry, • Dermatology, • Traditional Chinese Medicine, • Rehabilitation Medicine, • Infectious Diseases, etc.

• Medical Technology Departments: Radiology (including Interventional Radiology), Ultrasound Medicine, Nuclear Medicine, Laboratory Medicine Center, Pathology, Pharmacy, Blood Transfusion Department, Surgical Anesthesia Center, Critical Care Medicine (ICU), etc.;

• Specialized Centers: Precision Oncology Center, Cardiovascular and Cerebrovascular Intervention Center, Emergency Medicine Center, Critical Maternal Care Center, Neonatal Care Center, Endoscopy Center (covering gastrointestinal endoscopy, bronchoscopy, hysteroscopy, etc.).

V. Medical Equipment: Cutting-Edge Technology Enabling Precision Diagnosis and Treatment

The hospital is equipped with world-class medical devices, providing robust support for the diagnosis and treatment of complex and critical conditions:

• Imaging Diagnostics: 3.0T MRI, Dual-Source CT, PET-CT (Positron Emission Tomography-Computed Tomography), Digital Subtraction Angiography (DSA), Mammography X-ray Machine, enabling precise imaging for early-stage tumors and cardiovascular/cerebrovascular diseases;

• Surgical Equipment: Da Vinci Xi surgical robot, holmium laser lithotripsy system, intervertebral endoscope, arthroscope, video-assisted thoracoscope, and more, supporting minimally invasive procedures;

• Cancer Treatment: Medical linear accelerator (VMAT technology), CyberKnife, gamma knife, afterloader, and others, delivering integrated solutions for radiotherapy, chemotherapy, and immunotherapy;

• Critical Care: Extracorporeal membrane oxygenation (ECMO), intra-aortic balloon pump (IABP), continuous renal replacement therapy (CRRT), and high-end ventilators provide life support for critically ill patients;

• Laboratory Diagnostics: Fully automated biochemical analyzers, gene sequencers (next-generation sequencing, NGS), mass spectrometers, and other equipment support precision testing and personalized treatment.

• Critical Care: Extracorporeal membrane oxygenation (ECMO), intra-aortic balloon pump (IABP), continuous renal replacement therapy (CRRT), high-end ventilators, and more, delivering life support for critically ill patients;

VI. International Patient Services: Language Barrier-Free, Care Without Borders

As a designated institution for international medical services in Hangzhou, The First People's Hospital of Hangzhou is committed to providing international patients with seamless, professional, and compassionate end-to-end care:

• Multilingual Support: A professional translation team covering over 10 languages (including English, Japanese, Korean, French, and Spanish) provides real-time interpretation throughout outpatient visits, examinations, and hospital stays. Bilingual (Chinese-English) signage guides patients, with multilingual brochures available in key areas.

• International Medical Department (VIP Services): Dedicated “International Medical Center” offering appointment-based consultations, dedicated nurse accompaniment, flexible examination scheduling (avoiding peak hours), private rooms (including family accommodation areas), and a private, comfortable environment;

• Streamlined Care Process: Supports direct billing with overseas health insurers (e.g., MSH, Cigna, Allianz) for simplified payment settlement; offers extended services including visa invitation letters, hotel reservations, and airport transfers (booking required).

• Cultural Adaptation Support: Respects religious customs from diverse countries (e.g., halal meals, prayer rooms); staffed with medically trained personnel in cross-cultural care; adapts communication methods to meet international patients' needs.

• Telemedicine: Collaborates with global leaders like Johns Hopkins Hospital (USA) and The University of Tokyo Hospital (Japan) for remote consultations, providing worldwide expert support for complex cases.

VII. International Patient Testimonials: “A Dual Experience of Expertise and Warmth”

• Emily (U.S., post-breast cancer surgery): “From my first consultation, a translator nurse accompanied me throughout. The doctor explained the treatment plan in clear, accessible English. The robotic surgery left minimal incisions, and my recovery was much faster than I anticipated!”

• Hans (Germany, acute myocardial infarction): "The emergency department was highly efficient—it took only 40 minutes from admission to clearing the blocked artery. ICU nurses communicated my condition daily in German—this sense of being valued felt truly warm."

• Japanese Patient Yuki (IVF): “The fertility center team explained each treatment step with detailed English reports and sent regular follow-up emails after embryo transfer. Now our baby is 6 months old—our whole family is deeply grateful!”

VIII. Contact Information & Patient Guide

• Switchboard: 0571-56006600 (Hubin Campus), 0571-88306600 (Wushan Campus), 0571-88303999 (Chengbei Campus), 0571-87666666 (Zhijiang Campus)

• WeChat Official Account: Search “The First People's Hospital of Hangzhou”. After binding personal information, you can schedule appointments, view test reports, and receive appointment reminders.

• International Medical Hotline: 0571-56006600 ext. 8100 (English/multilingual service, weekdays 8:00-17:30)

• Appointment Methods: Phone booking (8:00-20:00), official website/WeChat account booking (slots released 7 days in advance), Alipay/WeChat “Healthcare” section, third-party platforms (WeDoctor, 114, etc.).

IX. Address and Transportation Routes

• Hubin Campus (Main Campus): 261 Huansha Road, Shangcheng District, Hangzhou

• Subway: Exit C at Longxiangqiao Station (Line 1), then walk approximately 500 meters;

• Bus: Take Bus No. 7, 27, 52, or 118 to “Dongpo Road and Pinghai Road Intersection” stop;

• Driving: Hospital underground parking garage (fee required). Nearby public parking lots include West Lake Yintai and Yizhijia.

• Wushan Campus (Municipal Cancer Hospital): 395 Yan'an Road, Shangcheng District, Hangzhou

• Subway: Exit A at Ding'an Road Station (Line 1), then walk approximately 800 meters;

• Bus: Take Bus No. 49, 92, or 105 to “Yan'an Road and Jiefang Road Intersection” stop;

• Driving: Hospital surface parking lot (fee required); nearby parking options include West Lake Times Square parking lot.

• North City Campus (Municipal Maternity Hospital): 2999 Moganshan Road, Gongshu District, Hangzhou

• Subway: Exit A at Xiangyuan Road Station (Line 10), then walk approximately 1 kilometer;

• Bus: Take Bus B Branch 1, 95, or 188 to the Moganshan Road and Dengyun Road Intersection Station;

• Driving: Hospital underground parking lot (fee required); nearby parking options include Chengxi Yintai and Lianzhuantiancheng.

• Zhijiang Campus: 369 Zuantang Road, Xihu District, Hangzhou

• Subway: Exit B at Zhupu Road Station (Line 6), transfer to Bus 308 to Zuantang Road Meiyuan North Street Intersection Station;

• Bus: Take Bus 308, 318, or 331 to Zuantang Street Station;

• Driving: Hospital surface parking lot (fee applies). Nearby parking options include Zhijiang Yintai and Yunqi Town parking lots.

The First People's Hospital of Hangzhou steadfastly upholds its motto of “Compassionate Care, Expert Skill, Utmost Precision, and Sincerity.” Rooted in a century of history, driven by technological innovation, and centered on patient needs, it serves as a trusted “haven of health” for both residents and international friends.

Document dated 2025-09-12 18:02 Modify