The Affiliated Hospital of Hangzhou Normal University

The Affiliated Hospital of Hangzhou Normal University: Integrating Medical Care and Education · Innovation-Driven Development, Building a “High-Level Regional Research Hospital”

I. Hospital Profile

The Affiliated Hospital of Hangzhou Normal University is a Grade III Class A comprehensive hospital directly affiliated with Hangzhou Normal University. Originally established as Hangzhou Fourth People's Hospital in 1949, it became the Affiliated Hospital of Hangzhou Normal University in 2009 and was designated as a “Zhejiang Provincial High-Level Hospital Construction Unit” in 2021. Guided by the development principles of “Integrating Medical Care and Education, Innovation-Driven, Regional Leadership,” the hospital integrates medical services, teaching, research, prevention, healthcare, and rehabilitation. It serves as the core support unit for Hangzhou Normal University's clinical medicine discipline and functions as the regional medical center for northern Hangzhou.

The hospital has established a coordinated development model with “one hospital, two campuses”:

• Main Campus (Wenzhou Road Campus): Located at 126 Wenzhou Road, Gongshu District, Hangzhou, specializing in comprehensive diagnosis and treatment, critical care for emergencies and severe illnesses, and diagnosis and treatment of complex diseases.

• Xiaoshan Campus: Located at 590 Shixin North Road, Xiaoshan District, Hangzhou, focusing on precision cancer diagnosis and treatment, minimally invasive cardiovascular therapies, and geriatric medicine. Together with the main campus, they form a “north-south linkage with complementary specialties” layout.

The hospital boasts a total floor area exceeding 450,000 square meters, over 2,800 open beds, and an annual outpatient and emergency volume surpassing 6.5 million visits. It employs more than 5,500 medical, nursing, and research staff, including over 800 senior-level specialists and more than 120 doctoral and master's advisors. The hospital houses two provincial-level key laboratories and one provincial clinical medical research center, consistently ranking among the top ten hospitals in Zhejiang Province and the top three in Hangzhou. (Ranked 9th among comprehensive hospitals in Hangzhou in the 2023 Fudan University China Hospital Rankings).

II. Technical Strengths: Synergy of Medical Care and Education, Innovation-Driven Advancement

As a university-affiliated hospital, the Affiliated Hospital of Hangzhou Normal University deeply integrates the tripartite model of “clinical practice-research-education.” It has developed significant technical advantages in critical care medicine, precision oncology, and neurodegenerative diseases:

• Critical Care: The main campus Emergency Medicine Center serves as the designated “Hangzhou Emergency Medicine Quality Control Center,” equipped with ECMO (Extracorporeal Membrane Oxygenation), intra-aortic balloon pump (IABP), and continuous renal replacement therapy (CRRT). It treats over 30,000 critically ill patients annually, achieving a severe trauma survival rate exceeding 92%.

• Precision Cancer Care: The Xiao Shan Campus Cancer Center implements multimodal integrated treatment combining “surgery/chemoradiotherapy + immunotherapy + targeted therapy,” achieving an 18% higher 5-year survival rate for lung and breast cancer patients compared to traditional approaches. It's an established tumor gene testing laboratory that offers over 200 cancer-related genetic analyses to guide personalized treatment.

• Neurological Disease Management: Neurosurgery employs “microsurgical vascular decompression” for trigeminal neuralgia and “arterial thrombectomy” for acute cerebral infarction (DNT time <60 minutes). Neurology pioneers “integrated Chinese-Western medicine + cognitive rehabilitation” for Alzheimer's disease, achieving 75% cognitive improvement rates.

• Minimally Invasive & Interventional Techniques: The main campus is equipped with the Da Vinci Xi surgical robot, performing over 4,000 annual minimally invasive procedures in gastrointestinal, hepatobiliary, and urological fields. The Cardiovascular Department conducts complex interventional procedures, including Transcatheter Aortic Valve Implantation (TAVI) and Left Atrial Appendage Occlusion, maintaining leading technical standards within the province.

III. Leading Specialties: Disciplinary Clusters with Distinctive Features

Guided by the principle of “strengthening specialties while maintaining comprehensive capabilities,” the hospital boasts multiple national and provincial key disciplines and specialties, forming a competitive matrix characterized by “integration of medical care and education, with regional outreach”:

• National Key Clinical Specialties (Under Development): Cardiovascular Medicine (Interventional Coronary Disease, Radiofrequency Ablation for Arrhythmia); Neurology (Cerebrovascular Disease, Neurodegenerative Disorders);

• Provincial Key Disciplines: Oncology (Precision Diagnosis and Treatment), Emergency Medicine (Critical Care), Critical Care Medicine (Multi-Organ Failure Support), Anesthesiology (Visualized Anesthesia);

• Provincial-level Key Clinical Specialties: Orthopedics (Joint Replacement, Minimally Invasive Spine Surgery), Urology (Laparoscopic Surgery, Comprehensive Prostate Cancer Treatment), Radiology (Diagnostic Imaging & Interventional Therapy), Pharmacy (Clinical Pharmacy);

• University-level Key Cultivation Specialties: Mental Health (Anxiety/Depression Disorder Intervention), Rehabilitation Medicine (Neurological Rehabilitation, Postoperative Rehabilitation), Pediatrics (Neonatal Critical Care, Pediatric Respiratory).

IV. Departmental Structure: Comprehensive Health Care Throughout the Lifecycle

The hospital's departmental structure covers the entire chain of “Prevention-Diagnosis-Treatment-Rehabilitation,” integrating both comprehensive Western medicine and specialized disciplines:

• Clinical Departments: Internal Medicine (Cardiovascular Medicine, Neurology, Respiratory Medicine, Gastroenterology, Endocrinology, Nephrology), Surgery (General Surgery, Neurosurgery, Urology, Gastrointestinal Surgery, Orthopedics), Obstetrics and Gynecology (Gynecology, Obstetrics, Reproductive Medicine Center), Pediatrics (Neonatology, Pediatric Health Care), Oncology, Emergency Medicine, Critical Care Medicine (ICU), Rehabilitation Medicine, Infectious Diseases, Mental Health, etc.;

• Medical Technology Departments: Radiology (including Interventional Radiology), Ultrasound Medicine, Laboratory Medicine Center, Pathology, Pharmacy (Clinical Pharmacy Laboratory), Surgical Anesthesia Center, Nuclear Medicine (PET-CT), Rehabilitation Therapy Center (Physical Therapy, Occupational Therapy), etc.;

• Specialized Centers: Hangzhou Emergency Medical Center, Hangzhou Precision Oncology Center, Hangzhou Neurodegenerative Disease Research Center, Joint Pediatric Center of The Affiliated Hospital of Hangzhou Normal University and Zhejiang University Children's Hospital, and International Medical Center.

V. Medical Equipment: Cutting-Edge Technology, Precision Empowerment

The hospital is equipped with world-class medical devices to support critical care for complex conditions and advance cutting-edge medical practices:

• Imaging Diagnostics: 3.0T MRI, Dual-Source CT, PET-CT (Positron Emission Tomography-Computed Tomography), Digital Subtraction Angiography (DSA), Mammography X-ray Machine (3D Tomosynthesis), enabling early and precise imaging for tumors and cardiovascular/cerebrovascular diseases;

• Surgical and Emergency Equipment: Da Vinci Xi surgical robot (supporting procedures like prostate cancer radical resection and heart valve repair), holmium laser lithotripsy system, intervertebral endoscope, thoracoscope, ECMO, intra-aortic balloon pump (IABP), covering minimally invasive surgery and critical care support;

• Oncology Treatment Equipment: Medical linear accelerators (VMAT technology), CyberKnife systems, and brachytherapy units, delivering integrated solutions for radiotherapy, chemotherapy, and immunotherapy;

• Research and Diagnostic Equipment: Next-generation sequencing (NGS), mass spectrometers (for precision drug testing), flow cytometers (for immune function analysis), and small animal in vivo imaging systems (for basic research), supporting clinical research and translation.

VI. International Patient Services: Diverse, Inclusive, Convenient, and Efficient

As a designated model institution for international medical services in Hangzhou, the Affiliated Hospital of Hangzhou Normal University is committed to providing international patients with seamless, culturally inclusive care characterized by “language accessibility, streamlined processes, and cultural sensitivity”:

• Multilingual Support: A professional translation team (covering 12+ languages, including English, Japanese, Korean, French, Arabic) provides real-time interpretation throughout outpatient visits, examinations, and hospital stays. Bilingual (Chinese-English) signage guides patients, and key areas distribute the Foreign Patient Handbook (detailing appointment procedures and examination precautions).

• International Medical Department (VIP Services): The main campus houses an “International Medical Center” offering appointment-based consultations, dedicated nurse accompaniment, flexible examination scheduling (avoiding peak hours), and bilingual physician consultations (explaining conditions and treatment plans). Patient rooms feature private bathrooms and cultural exchange corners (providing Chinese and foreign newspapers, magazines, and audiovisual resources).

• Streamlined Care Process: Supports direct billing with overseas health insurers (e.g., MSH, Cigna, Allianz) for simplified payment settlement. Offers extended services including visa invitation letters, hotel reservations, and airport transfers (requires 3 business days' booking). Chinese herbal medicine preparation services deliver prescriptions to patients' designated addresses.

• Cultural Adaptation Support: Respect for diverse religious customs (e.g., halal meals, prayer rooms); healthcare staff trained in cross-cultural communication; bilingual psychologists in psychiatry and rehabilitation departments adapt communication approaches for international patients.

• Telemedicine: Established remote consultation partnerships with Johns Hopkins Hospital (USA), The University of Tokyo Hospital (Japan), and The University of Melbourne Hospital (Australia), offering “international experts + domestic team” collaborative treatment plans for complex cases.

VII. International Patient Testimonials: “A Journey of Professionalism and Warmth”

• James (Prostate Cancer, USA): " The Da Vinci robotic surgery resulted in minimal bleeding, and I was able to get out of bed within 24 hours post-op. Nurses at the International Medical Center explained every step of my treatment in English, ensuring I never felt alone."

• Japanese Patient Yuki (Alzheimer's Disease): “Neurologists controlled my memory decline using integrated Chinese and Western medicine. Nurses accompanied me daily for cognitive training—this level of patience and expertise is rare even in Japan.”

• South Korean patient Minho (acute myocardial infarction): “The emergency department cleared my blocked artery in just 35 minutes from admission! The ICU doctor discussed my condition with me in Korean. This sense of being valued deeply moved me.”

VIII. Contact Information and Patient Guide

• Main Switchboard: 0571-88017999 (Main Campus), 0571-82626000 (Xiaoshan Campus)

• WeChat Official Account: Search “The Affiliated Hospital of Hangzhou Normal University”. After binding personal information, you can schedule appointments, view test reports, and receive appointment reminders.

• International Medical Hotline: 0571-88017999 ext. 8100 (English/multilingual service, weekdays 8:00 AM–5:30 PM)

• Appointment Methods: Phone (8:00-20:00), Official Website/WeChat (appointments released 7 days in advance), Alipay/WeChat “Healthcare” section, third-party platforms (WeDoctor, 114, etc.).

IX. Address & Transportation Routes

• Main Campus (Wenzhou Road Campus): No. 126 Wenzhou Road, Gongshu District, Hangzhou

• Subway: Exit D at Hemu Station (Line 5), then walk approximately 800 meters;

• Bus: Take routes 187, 208, or 220 to Wenzhou Road Wenzhou New Village Station;

• Driving: Hospital underground parking garage (fee applies); nearby options include Xinxiji Temple Plaza and Daguan Xiliuyuan Parking Lot.

• Xiaoshan Campus: 590 Shixin North Road, Xiaoshan District, Hangzhou

• Subway: Exit C at Renmin Square Station (Line 2), transfer to Bus 775 to Shixin North Road & Shixin Road Intersection Station;

• Bus: Take Bus 705, 729, or 769 to Xiaoshan District Government Station;

• • Driving: Hospital underground parking garage (fee applies). Nearby parking options include Henglong Plaza and MixC Mall parking lots.

The Affiliated Hospital of Hangzhou Normal University steadfastly upholds its motto of “Integrity and Excellence in Medicine, Scholarship and Dedication in Practice.” Rooted in the integration of medical care and education, and centered on patient needs, it serves as a trusted “Guardian of Health” for both residents seeking routine care and international patients requiring specialized medical services.

Document dated 2025-09-12 18:19 Modify