The University of Hong Kong Shenzhen Hospital

The University of Hong Kong Shenzhen Hospital: An International Benchmark for Shenzhen-Hong Kong Healthcare Integration

As a model of medical collaboration within the Guangdong-Hong Kong-Macao Greater Bay Area, the University of Hong Kong Shenzhen Hospital has consistently positioned itself since its opening in July 2012 as “rooted in Shenzhen, serving the Bay Area, extending to Hong Kong and Macao, and oriented toward the international community.” Leveraging the world-class medical resources of The University of Hong Kong and Shenzhen's innovative dynamism, it has established a modern Grade A tertiary general hospital integrating medical care, teaching, and research. Below is a comprehensive overview of this international medical center embodying “Shenzhen-Hong Kong integration” from multiple dimensions.

I. Hospital Profile

Established through a collaboration between the Shenzhen Municipal Government and The University of Hong Kong, The University of Hong Kong Shenzhen Hospital is the first public hospital in Shenzhen-Hong Kong to adopt a “government-university partnership” model. It is designated as a high-level hospital construction unit in Guangdong Province and holds national Class III Grade A hospital accreditation. Located on Haide 3rd Road in Nanshan District, Shenzhen, adjacent to the Shenzhen Bay Super Headquarters Base, the hospital spans a total floor area of approximately 500,000 square meters with a planned capacity of 2,000 beds (currently over 1,500 beds operational). Adhering to a “patient-centered” service philosophy and integrating Hong Kong and international healthcare standards, the hospital is committed to providing high-quality, full-cycle medical services to both residents and international patients. It achieved Joint Commission International (JCI) accreditation in 2017 and successfully passed its reaccreditation in 2020, becoming one of the few comprehensive hospitals in South China to receive this distinction.

II. Technological Advantages: Cutting-Edge Technology Driving Precision Medicine

With “technological innovation” as its core driver, the hospital has achieved advanced domestic and international standards in multiple fields:

• Precision Medicine and Minimally Invasive Techniques: Extensively employs minimally invasive technologies, including the Da Vinci Surgical System (currently operates 3 units), Natural Orifice Transluminal Endoscopic Surgery (NOTES), and 3D laparoscopy, ensuring minimal trauma and rapid recovery;

• Multidisciplinary Collaboration (MDT): For complex cases like tumors and critical illnesses, the hospital implements a “one-stop” multidisciplinary consultation model. This integrates resources from surgery, internal medicine, imaging, pathology, and other departments to develop personalized treatment plans.

• Smart Healthcare Applications: Fully implemented electronic medical record (EMR) systems, mobile nursing platforms, AI-assisted diagnostics (e.g., AI screening for pulmonary nodules, AI analysis for mammography), and internet hospitals to achieve end-to-end digitalization of the “online consultation-offline examination-follow-up management” process;

• Critical Care: Equipped with advanced hybrid operating rooms, ECMO (extracorporeal membrane oxygenation) teams, and intensive care units (ICUs), achieving nationally leading success rates in rescuing patients with cardiovascular emergencies and severe trauma.

III. Leading Specialties: Comprehensive Care Supported by Strong Disciplines

Aligning with regional healthcare needs and international advancements, the hospital has developed multiple leading specialties influential across South China and nationwide:

• Comprehensive Cancer Center: Collaborating with the University of Hong Kong Cancer Center, it offers precision radiotherapy (e.g., TOMO helical tomotherapy), immunotherapy (PD-1/PD-L1 inhibitors), targeted therapy, and minimally invasive interventional treatments, annually treating over 30,000 cancer patients;

• Organ Transplant Center: One of South China's leading liver transplant centers (over 2,000 liver transplants performed), also conducting kidney transplants and combined pancreas-kidney transplants. Surgical success rates and 1-year survival rates meet international standards.

• Cardiovascular Medicine Center: Equipped with 256-slice spiral CT and digital subtraction angiography (DSA), specializing in complex coronary interventions (e.g., chronic total occlusions, left main lesions), radiofrequency ablation for arrhythmias, and structural heart disease (atrial fibrillation, left atrial appendage closure).

• Obstetrics, Gynecology, and Reproductive Medicine: Offers advanced fertility services including IVF-ET for older women, preimplantation genetic testing (PGT), and high-risk pregnancy management. Clinical pregnancy rates for IVF consistently exceed 55%.

• Pediatrics: Features a Neonatal Intensive Care Unit (NICU), Pediatric Intensive Care Unit (PICU), and Child Health Center with extensive expertise in treating complex conditions, including premature infants and genetic metabolic disorders.

• Pediatrics: Features a Neonatal Intensive Care Unit (NICU), Pediatric Intensive Care Unit (PICU), and Child Health Center, with extensive expertise in treating premature infants and complex conditions like genetic metabolic disorders.

IV. Departmental Structure: Comprehensive Coverage to Meet Diverse Needs

Beyond its specialized strengths, the hospital maintains a complete range of departments covering internal medicine (respiratory, gastroenterology, neurology, etc.), surgery (orthopedics, neurosurgery, urology, etc.), emergency medicine, rehabilitation medicine, traditional Chinese medicine, dermatology, ophthalmology, otolaryngology, dentistry, anesthesiology, pathology, laboratory medicine, radiology, and more than 40 other clinical and medical technology departments. This provides full-cycle medical services spanning prevention, diagnosis, treatment, and rehabilitation.

V. Medical Equipment: World-Class Technology Enabling Precision Diagnosis and Treatment

The hospital is equipped with globally leading medical devices to support complex surgeries and precise diagnostics:

• Surgical Robots: 3 Da Vinci Xi surgical robots (dedicated to urology, general surgery, and thoracic surgery), enabling millimeter-level precision;

• Imaging Equipment: 3.0T MRI, 256-slice spiral CT, PET-CT (Positron Emission Tomography-Computed Tomography), SPECT/CT (Single Photon Emission Computed Tomography), and 3.0T breast MRI;

• Radiotherapy Equipment: Tomotherapy (TOMO), Volume Modulated Arc Therapy (VMAT), and Proton Therapy Simulation System (in collaboration with the University of Hong Kong Proton Therapy Center);

• Emergency Equipment: ECMO (Extracorporeal Membrane Oxygenation), Intra-aortic Balloon Pump (IABP), and high-end ventilators (e.g., Dräger Evita V300).

VI. International Patient Services: Seamless Global Healthcare Connectivity

As one of Shenzhen's inaugural “International Medical Pilot Hospitals,” the institution delivers comprehensive convenience services for international patients:

• Multilingual Support: Staffed with English, Cantonese, and Mandarin-speaking medical professionals; select departments (e.g., Cancer Center, International Medical Department) offer Japanese, Korean, and Arabic interpretation services;

• Direct Billing: Collaborates with over 50 global health insurers (e.g., Aetna, Cigna, BUPA) for direct payment processing and streamlined claims settlement;

• Cross-Border Services: Provides cross-border medical insurance settlement for Hong Kong/Macau residents (included in the “Hong Kong-Macau Medical Devices Access Scheme” pilot), dedicated appointment channels for international patients (24/7 English hotline), and visa assistance (issuing medical invitation letters);

• Cultural Adaptation: Religious spaces (e.g., Christian chapel, prayer rooms) in inpatient areas; diverse dining options including halal and vegetarian meals;

• International Medical Department (VIP Services): Dedicated consultation zones, exclusive inpatient rooms (including private rooms and suites), and comprehensive patient navigation to meet premium healthcare needs.

VII. International Patient Testimonials: “A Professional and Warm Global Experience”

International patients highly commend the hospital's services and expertise. Mr. Smith, an oncology patient from the United States, remarked: “The doctors here communicate fluently in English. Multidisciplinary consultations provided clear insights into my condition. The surgical robot delivered precise operations, and my post-operative recovery far exceeded expectations.” Ms. Chen from Singapore noted: “The International Medical Department's service is meticulous and attentive. From appointment scheduling to discharge, every step is managed by dedicated staff. Billing details are transparent, and direct insurance payment saved us significant hassle.” According to the hospital's 2024 international patient satisfaction survey, overall satisfaction reached 98.6%.

VIII. Fee Information: Transparent Pricing, Diverse Payment Options

The hospital strictly adheres to Shenzhen's medical service fee standards and publicly discloses all itemized pricing (available via official website or WeChat account). Fee categories primarily include:

• Basic Medical Care: Covered by Shenzhen medical insurance (including cross-regional insurance settlement), Guangdong provincial public medical insurance, and commercial insurance;

• International Medical (VIP): For overseas patients or specialized services, fees are higher than basic medical care (approximately 1.5–3 times), with payment accepted via credit card, insurance direct settlement, or cash;

• “Hong Kong and Macau Medicines and Medical Devices Scheme” Items: Approved new drugs and medical devices marketed in Hong Kong and Macau require patient out-of-pocket payment (partial coverage may be available through insurance).

IX. Contact Information and Transportation Routes

• Hospital Address: 1015 Haide 3rd Road, Nanshan District, Shenzhen (near Shenzhen Bay Sports Center);

• Appointment Methods: WeChat Official Account “The University of Hong Kong Shenzhen Hospital”, Hospital App, Official Hotline (0755-86913388);

• Consultation Hotline: International Patient Line (English): +86-755-86913388 ext. 8100;

• Transportation Routes:

• Subway: Exit A at Houhai Station (Line 2/11), approximately 800 meters walk;

• Bus: Alight at “Shenzhen Bay Innovation Plaza Station” (B793, M299, etc.) or “Coastal City Station” (337, 353, etc.);

• Driving: The hospital features an underground parking garage (Fees: ¥15 for the first hour, ¥5 per hour thereafter).

Conclusion

The University of Hong Kong Shenzhen Hospital serves not only as a “testing ground” for Shenzhen-Hong Kong medical collaboration but also as a “health guardian” for residents of the Greater Bay Area and international friends. Leveraging the dual-engine innovation strengths of Shenzhen and Hong Kong, international medical standards, and a human-centered service philosophy, the hospital is continuously expanding high-quality medical resources, injecting new momentum into building a “Healthy Bay Area.” Whether for routine care, complex conditions, or international medical needs, we deliver trusted healthcare services with professionalism and compassion.

Document dated 2025-09-12 16:45 Modify